Privacy Policy

Last updated: May 14, 2025

Shubham Halls ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Shubham Halls.

1. Information We Collect

We collect information that you provide directly to us when you use our services:

• Personal Identification: Name, email address and phone number.
• Booking Details: Event dates, hall preferences, and vendor assignments.
• Communication Data: Messages, photos, and files sent through our in-app chat system.
• Technical Data: IP address, device type, and login timestamps for security and session management.

2. How We Use Your Information

Your information is used solely to facilitate the core functionality of the Shubham Halls application, including:

• Authenticating your account and securing your profile.
• Managing hall bookings, quotes, and invoices.
• Providing real-time chat communication between customers, vendors, and admins.
• Sending important service-related notifications and updates.

3. Data Storage and Security

We use industry-standard security measures to protect your data:

• Storage: Your data is stored securely using Amazon Web Services (AWS) and encrypted databases.
• Encryption: Photos and files shared in chats are stored in secure buckets and transmitted via encrypted connections.
• Access Control: Only authorized participants in a specific chat can view the messages and files within that chat.

4. Data Retention and Deletion

We retain your information for as long as your account is active or as needed to provide you with services. You may request to have your account and all associated data permanently deleted by contacting us. Note that some data (like invoices) may be retained for legal and accounting purposes.

5. Your Rights

You have the right to access, update, or delete the personal information we hold about you. You can manage most of this data directly through your profile settings within the app.

6. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: events@shubhamhalls.com
Website: www.shubhamhalls.com